Crisis Help

In a crisis, you as a foster parent will almost always need to contact your foster child’s placement worker (from the Iowa Department of Human Services or Juvenile Court Services) and your support specialist.

When you receive a placement, make sure that you have the emergency contact numbers for the worker and keep this information in a convenient and accessible place.

If you are unable to contact your child's DHS worker or your case worker,  please contact the on-call number for  DHS or your service area:

DHS: 1-800-362-2178

Western Area - 844-574-7787

Northern Area - 844-380-2484

Eastern Area - 844-380-2533

Cedar Rapids Area - 844-380-2534

Des Moines Area - 844-380-2485

If you need to report child abuse or neglect, please call the Iowa Department of Human Services child abuse hotline at 1.800.362.2178.

Here is some guidance on how to handle the following kinds of crises: